Operating Model – F.A.L

ECL provides customer service with Fast, Agile, Lean operating models.

• Fast

  Always ready so there is no delay in communication with customers.

  • Quick Quotation : ECL follows the principle of providing quotations within 48 hours
  • Sprint Delivery : ECL trasnports with optimal route and mode
  • Deep Tracking : ECL porvides cargo control service using logistics IT system

• Agile

  With our flexible organizational culture, we provide Single Window and End-to-End Service to customers, including those with complex logistics processes.

  • Single Window Service : A centralized and dedicated team manages and executes logistics for all customers
  • End-to-End Service : Service and operation support is available for all logistics aside from the contracted routes

• Lean

  We provide advanced service through continuous learning about customers and markets.

  • Learning : Change management support is available through continuous study of customer logistics process(production, shipment, storage, etc.)
  • TCO Reduction : We propose reduction on logistics costs by analyzing cost waste factors in the logistics process.